University of York Students' Union

Sports, Societies and Volunteering 26

• Do I have to pay for sports, societies and volunteering?
• I joined a club/society/volunteering group by mistake. Can I get a refund?
• What is black and gold membership?
• What does the AU fee contribute towards?
• What’s the difference between college and university sports?

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Website/IT 3

• I can’t access the member dashboard/back pages
• I can't log in to the YUSU website!
• I’m a student group committee member, how do I add a product to the website?

Representation 8

• How does YUSU represent me?
• What is a Sabb/what do they do?
• What is a PTO/what do they do?
• What are networks?
• How do I become a University Ambassador?

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General 7

• What is YUSU?
• Can I get a job with YUSU?
• Where is the SU building?
• How do I join the gym?
• How can I contact YUSU?

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Room/ Venue Bookings 5

• I’m a student/group - can I book out a YUSU venue space?
• How do I book a room? // I’m having trouble with Planon!
• I’d like for a room to be set up in a certain way for our student group’s activities.
• How do I book an event/pitch/court for any York Sport Facilities? (22 Acres, Sports Centre, Main Hall, Arena Hall, Swimming Pool etc)
• Is my student group insured?

Transport 1

• How do I claim fuel expenses back?

RAG- Fundraising 5

• How do I get a collection bucket?
• I need a Justgiving page for my Student Group fundraiser, can you help set one up?
• Can YUSU sponsor me on my charity challenge?
• Do you hold a volunteering fair?
• How do I get involved with fundraising for my student group?

Events 9

• I’m not sure if my purchase has been successful
• Can I get a refund for my tickets?
• I’ve purchased a ticket for an event but have changed my mind about going, can I get a refund?
• Who are York Parties and what do they do?
• What do I need to do to host an event?

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Colleges 5

• How do I purchase college merch?
• How can I get in touch with my college?
• What are the different roles I can apply for in colleges?
• How do I get on a college committee?
• I’m on a college committee and need help!

Long Boi Merchandise 1

• How do I purchase Long Boi merch?

Finance 4

• How do I get reimbursed for something I bought for my student group?
• How do I pay money in for my student group?
• How do I access my student group’s finance account details?
• Is there financial support for joining groups?

Physio Appointments 1

• How do I book a physio appointment?

Complaints 1

• I want to make a complaint about a student group member.

Advice and Support 3

• How do I make an appeal?
• How do I make an appointment with an advisor?
• I’m having trouble at university, how can you help?